82 user 40 critic

No se aceptan devoluciones (2013)

2:31 | Trailer
A man who has made a new life for himself and the daughter left on his doorstep 6 years ago finds his family threatened when the birth mother resurfaces.


Comic-Con 2017: All Aboard the IMDboat


July 20 to 23, 2017

Get entertainment news, trailer drops, and photos with IMDb's coverage of 2017 San Diego Comic-Con featuring host and IMDboat captain Kevin Smith, including Saturday's live event.

Browse Our Guide to Comic-Con

5 wins & 2 nominations. See more awards »





Cast overview, first billed only:
Andrés Vázquez ...
Valentín niño
Leia Freitas ...
Amante Brasileña
Ángela Moreno ...
Amante dominicana
Gilda Gentile ...
Amante argentina
Nancy Taira ...
Amante oriental
Sammy Pérez ...
Arcelia Ramírez ...
Agustín Bernal ...
Gregg Lucas ...
Agente migración
Roger Cudney ...
Abogado Julie
Migael Penix ...
Portero hotel L.A.
Frank Ryan


Valentin is Acapulco's resident playboy womanizer, until a former fling, a young American named Julie, leaves a baby on his doorstep and takes off without a trace. Leaving Mexico for Los Angeles to find the baby's mother, Valentin ends up finding a new home for himself and his newfound daughter, Maggie. An unlikely father figure, Valentin raises Maggie for six years, while also establishing himself as one of Hollywood's top stuntmen to pay the bills, with Maggie acting as his on-set coach. As Valentin raises Maggie, she forces him to grow up too. But their unique and offbeat family is threatened when Maggie's birth mom, Julie, shows up out of the blue after six years after turning her own life around and wants full custody of Maggie, and Valentin realizes he's in danger of losing his daughter - and his best friend. Written by Pantaleon Films

Plot Summary | Plot Synopsis


Life doesn't care if you're ready.


Comedy | Drama

Motion Picture Rating (MPAA)

Rated PG-13 for sexual content, thematic elements and language | See all certifications »

Parents Guide:



Official Sites:




Release Date:

20 September 2013 (Mexico)  »

Also Known As:

Hombre de piedra  »

Filming Locations:


Box Office


$5,000,000 (estimated)

Opening Weekend:

$10,378,558 (USA) (30 August 2013)


$44,456,509 (USA) (6 December 2013)

Company Credits

Show detailed on  »

Technical Specs


Sound Mix:


Aspect Ratio:

1.85 : 1
See  »

Did You Know?


A French remake was made in 2017 with Omar Sy. See more »


[In life, there are blows... harder than being thrown from La Quebrada at 6 years old. I'll always carry with me... the memory of the two great lovers of my life. The first one... taught me to be ready to face life. And the second one... taught me to face life without being ready]
See more »


Acapulco Eres Mi Amor
Written by Samuel Pérez Reyes
Performed by Sammy
See more »

Frequently Asked Questions

This FAQ is empty. Add the first question.

User Reviews

Oscar, Oscar , Oscar
29 August 2013 | by (Miami, fla) – See all my reviews

I've had the good fortune to see this movie twice. I will admit I was not keen on watching it because the trailer looks both campy and cheesy! With that said, I am glad I took a risk and went to see it, otherwise I would of missed the Masterpiece that is "Instructions not included!. It turned out to be one of the the most beautiful,tender, sweet, enlightening and powerful movies of my time. I will go as far as ranking it up there with "Imitation of life". The simplicity of this movie is what makes it it a gem that stands on its own. The acting by Eugenio Derbez ( one of Mexico's biggest stars) is just effortless. As for Loreto Peralta, who plays daughter Maggie there are no words to describe her acting chops, she is a both a revelation and a prodigy. She will win you over from the get-go. I wont say anything else about the movie other than it needs to be seen, and experienced. I can guarantee you will leave the theater speechless and elated. I hope that Mexico chooses "Instructions not included" as their contender for its Oscar submission. This movie is PURE GOLD!

80 of 108 people found this review helpful.  Was this review helpful to you?

Contribute to This Page

Create a character page for: